{"id":23456,"date":"2025-12-16T20:43:28","date_gmt":"2025-12-16T11:43:28","guid":{"rendered":"https:\/\/testwww.tein.co.jp\/sonota\/"},"modified":"2026-03-24T22:53:01","modified_gmt":"2026-03-24T13:53:01","slug":"sonota","status":"publish","type":"page","link":"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/","title":{"rendered":"Miscellaneous Questions"},"content":{"rendered":"
\n

Miscellaneous Questions<\/h1>\n
\n
\n

1. What types of warranties are available?<\/h2>\n

TEIN can only offer warranties for products that are purchased and used in Japan. We offer the following types of warranties, strictly within Japan.<\/p>\n<\/p><\/div>\n

\n

One-Year Limited Warranty<\/h3>\n

Applicable to*:<\/p>\n

\n
    \n
  • BASIC COMPACT<\/li>\n
  • BASIC WAGON<\/li>\n
  • BASIC-K<\/li>\n<\/ul>\n
      \n
    • SUPER COMPACT<\/li>\n
    • SUPER RACING<\/li>\n
    • SUPER STREET<\/li>\n<\/ul>\n
        \n
      • EDFC<\/li>\n
      • EDFC II<\/li>\n
      • EDFC ACTIVE<\/li>\n<\/ul>\n
          \n
        • EDFC ACTIVE PRO<\/li>\n
        • EDFC ACTIVE GPS KIT<\/li>\n
        • EDFC DRIVER KIT<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n
          \n

          One-Year Limited + Adherence-Free Warranty<\/h3>\n

          Applicable to the products below, purchased on or before December 31st, 2015.*<\/p>\n

          \n
            \n
          • BASIC FLEX<\/li>\n
          • BASIC FLEX WAGON<\/li>\n
          • COMFORT FLEX<\/li>\n
          • COMFORT SPORT<\/li>\n
          • FLEX A<\/li>\n<\/ul>\n
              \n
            • FLEX COMPACT<\/li>\n
            • FLEX SEDAN<\/li>\n
            • FLEX Z<\/li>\n
            • FLEX-K<\/li>\n
            • GT WAGON<\/li>\n<\/ul>\n
                \n
              • MONO FLEX<\/li>\n
              • MONO SPORT<\/li>\n
              • RACING FLEX<\/li>\n
              • STREET ADVANCE<\/li>\n
              • STREET BASIS<\/li>\n<\/ul>\n
                  \n
                • STREET FLEX<\/li>\n
                • SUPER DRIFT<\/li>\n
                • SUPER FLEX WAGON<\/li>\n
                • SUPER WAGON<\/li>\n
                • TYPE FLEX<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n
                  \n

                  The Big Three Limited Warranty<\/h3>\n

                  Applicable to*:<\/p>\n

                  \n
                    \n
                  • HIGH.TECH<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n
                    \n

                    No-Sag Warranty<\/h3>\n

                    Applicable to*:<\/p>\n

                    \n
                      \n
                    • S.TECH K-SPECIAL<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n
                      \n

                      One-Year\/30,000 km + Adherence-Free Warranty<\/h3>\n

                      Applicable to*:<\/p>\n

                      \n
                        \n
                      • HYBRID WAGON<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n
                        \n

                        Three-Year\/30,000 km Limited Warranty<\/h3>\n

                        Applicable to*:<\/p>\n

                        \n
                          \n
                        • EURO DAMPER<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n
                          \n

                          Three-Year\/60,000 km + Adherence-Free Warranty<\/h3>\n

                          Applicable to the below products, purchased on or after January 1st, 2016.*<\/p>\n

                          \n
                            \n
                          • FLEX AVS<\/li>\n
                          • FLEX A<\/li>\n
                          • FLEX Z<\/li>\n
                          • MONO SPORT<\/li>\n
                          • MONO RACING<\/li>\n
                          • 4X4 DAMPER SPORT<\/li>\n<\/ul>\n
                              \n
                            • STREET ADVANCE Z4<\/li>\n
                            • STREET ADVANCE Z<\/li>\n
                            • STREET BASIS Z<\/li>\n
                            • STREET ADVANCE<\/li>\n
                            • STREET BASIS<\/li>\n
                            • STREET FLEX<\/li>\n<\/ul>\n
                                \n
                              • EnduraPro PLUS<\/li>\n
                              • EnduraPro<\/li>\n
                              • EnduraPro HC PLUS<\/li>\n
                              • EnduraPro PLUS SP KIT<\/li>\n
                              • EnduraPro SP KIT<\/li>\n
                              • EnduraPro Basic<\/li>\n<\/ul>\n
                                  \n
                                • RX1<\/li>\n
                                • FS2<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n
                                  \n

                                  Three-Year Warranty<\/h3>\n

                                  Applicable to*:<\/p>\n

                                  \n
                                    \n
                                  • EDFC5<\/li>\n
                                  • Flexible Controller<\/li>\n<\/ul><\/div>\n

                                    * Only applies to products purchased and used in Japan.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

                                    \n

                                    2. I don\u2019t have my warranty certificate. Am I still covered?<\/h2>\n

                                    Unfortunately, without your warranty certificate, we cannot accept any claims. To avoid this, please follow the warranty application procedures at the time of purchase.
                                    \n All warranties are strictly applicable to products purchased and used in Japan.<\/p>\n<\/p><\/div>\n

                                    \n

                                    3. What are the recommended browsers to use this site?<\/h2>\n

                                    To use and view our site with comfort, we recommend using the following browsers.
                                    \n\t\t\t\t\t\t\t Microsoft Edge (latest version), Mozilla Firefox (latest version) & Google Chrome (latest version)<\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

                                    Miscellaneous Questions 1. What types of warranties are available? TEIN can only offer warranties for products that are purchased and used in Japan. We offer the following types of warranties, strictly within Japan. One-Year Limited Warranty Applicable to*: BASIC COMPACT BASIC WAGON BASIC-K SUPER COMPACT SUPER RACING SUPER STREET EDFC EDFC II EDFC ACTIVE EDFC ACTIVE PRO EDFC ACTIVE GPS KIT EDFC DRIVER KIT One-Year Limited + Adherence-Free Warranty Applicable to the products below, purchased on or before December 31st, 2015.* BASIC FLEX BASIC FLEX WAGON COMFORT FLEX COMFORT SPORT FLEX A FLEX COMPACT FLEX SEDAN FLEX Z FLEX-K GT WAGON MONO FLEX MONO SPORT RACING FLEX STREET ADVANCE STREET […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":23471,"menu_order":123,"comment_status":"closed","ping_status":"closed","template":"page-question.php","meta":{"footnotes":""},"class_list":["post-23456","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nMiscellaneous Questions - TEIN, INC.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Miscellaneous Questions - TEIN, INC.\" \/>\n<meta property=\"og:description\" content=\"Miscellaneous Questions 1. What types of warranties are available? TEIN can only offer warranties for products that are purchased and used in Japan. We offer the following types of warranties, strictly within Japan. One-Year Limited Warranty Applicable to*: BASIC COMPACT BASIC WAGON BASIC-K SUPER COMPACT SUPER RACING SUPER STREET EDFC EDFC II EDFC ACTIVE EDFC ACTIVE PRO EDFC ACTIVE GPS KIT EDFC DRIVER KIT One-Year Limited + Adherence-Free Warranty Applicable to the products below, purchased on or before December 31st, 2015.* BASIC FLEX BASIC FLEX WAGON COMFORT FLEX COMFORT SPORT FLEX A FLEX COMPACT FLEX SEDAN FLEX Z FLEX-K GT WAGON MONO FLEX MONO SPORT RACING FLEX STREET ADVANCE STREET […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/\" \/>\n<meta property=\"og:site_name\" content=\"TEIN, INC.\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-24T13:53:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/\",\"url\":\"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/\",\"name\":\"Miscellaneous Questions - TEIN, INC.\",\"isPartOf\":{\"@id\":\"https:\/\/www2.tein.co.jp\/en\/#website\"},\"datePublished\":\"2025-12-16T11:43:28+00:00\",\"dateModified\":\"2026-03-24T13:53:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\",\"item\":\"\/en\/question\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Miscellaneous Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www2.tein.co.jp\/en\/#website\",\"url\":\"https:\/\/www2.tein.co.jp\/en\/\",\"name\":\"TEIN, INC.\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www2.tein.co.jp\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Miscellaneous Questions - TEIN, INC.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/","og_locale":"en_US","og_type":"article","og_title":"Miscellaneous Questions - TEIN, INC.","og_description":"Miscellaneous Questions 1. What types of warranties are available? TEIN can only offer warranties for products that are purchased and used in Japan. We offer the following types of warranties, strictly within Japan. One-Year Limited Warranty Applicable to*: BASIC COMPACT BASIC WAGON BASIC-K SUPER COMPACT SUPER RACING SUPER STREET EDFC EDFC II EDFC ACTIVE EDFC ACTIVE PRO EDFC ACTIVE GPS KIT EDFC DRIVER KIT One-Year Limited + Adherence-Free Warranty Applicable to the products below, purchased on or before December 31st, 2015.* BASIC FLEX BASIC FLEX WAGON COMFORT FLEX COMFORT SPORT FLEX A FLEX COMPACT FLEX SEDAN FLEX Z FLEX-K GT WAGON MONO FLEX MONO SPORT RACING FLEX STREET ADVANCE STREET […]","og_url":"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/","og_site_name":"TEIN, INC.","article_modified_time":"2026-03-24T13:53:01+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/","url":"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/","name":"Miscellaneous Questions - TEIN, INC.","isPartOf":{"@id":"https:\/\/www2.tein.co.jp\/en\/#website"},"datePublished":"2025-12-16T11:43:28+00:00","dateModified":"2026-03-24T13:53:01+00:00","breadcrumb":{"@id":"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www2.tein.co.jp\/en\/question\/sonota\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www2.tein.co.jp\/en\/question\/sonota\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ","item":"\/en\/question\/"},{"@type":"ListItem","position":3,"name":"Miscellaneous Questions"}]},{"@type":"WebSite","@id":"https:\/\/www2.tein.co.jp\/en\/#website","url":"https:\/\/www2.tein.co.jp\/en\/","name":"TEIN, INC.","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www2.tein.co.jp\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/pages\/23456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/comments?post=23456"}],"version-history":[{"count":2,"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/pages\/23456\/revisions"}],"predecessor-version":[{"id":24857,"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/pages\/23456\/revisions\/24857"}],"up":[{"embeddable":true,"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/pages\/23471"}],"wp:attachment":[{"href":"https:\/\/www2.tein.co.jp\/en\/wp-json\/wp\/v2\/media?parent=23456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}